Guide information

Contact the Editorial Guide

Find the right channel for a Vegastars guide correction, casino-account question or responsible-gambling concern.

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What our editorial team can help with

Contact the Vegastars Australia Guide team about a factual error, inaccessible page, broken internal link, image attribution concern or suggestion that improves one of our Australian casino guides. Include the page URL and the exact passage involved so the request can be reviewed efficiently.

How to submit a useful correction

Explain what appears incorrect, what the replacement should say and which current source supports the change. For a time-sensitive bonus, payment or game-catalogue correction, include the date on which the information was visible. We assess evidence independently and update the page when a correction is justified.

Account, login and KYC support

We cannot access Vegastars systems. Password resets, locked accounts, phone or email verification, bonus activation, identity checks and account closures must be handled through the official Live Support option or contact method shown by Vegastars.

Deposits and withdrawals

For a missing deposit or delayed withdrawal, contact the operator with your username, transaction reference, method, amount and date. Do not publish those details publicly. Your bank or payment provider may also need to investigate its part of a transaction.

Information never to send us

Do not send a password, one-time code, full card number, CVV, bank login, identity document, proof of address, crypto private key or recovery phrase. Our editorial team does not need these items to correct an article.

Commercial and rights enquiries

A request concerning original content, a trademark or an image should identify the exact URL, the material concerned, the rights holder and the requested action. An affiliate or commercial enquiry must not be presented as a player-support request.

Responsible-gambling help

If gambling is no longer enjoyable or controlled, do not wait for an editorial reply. Stop depositing, activate available limits or self-exclusion and contact a confidential Australian gambling-support service immediately. In an urgent risk situation, contact local emergency support.